Scaffolding Stakeholder-Centric Enterprise Model Articulation

Involving stakeholders in enterprise modeling, besides rendering valid models, also helps stakeholders articulate and align their views on their organization. This requires that stakeholders are able to understand and actively perform conceptual modeling for representing their views on enterprise structure and behavior. The specific skills required for this should not be taken for granted and need to be developed explicitly. Scaffolding is an educational concept that allows to embed learning support mechanisms in operative modeling processes. The present article introduces a framework that makes it possible to view scaffolding as an integral part of stakeholder-centric modeling activities. The framework is validated with respect to its descriptive and discriminatory power by an ex-post analysis of the design and application of an existing modeling method.